Frequently Asked Questions
Major Events
We ask you to advise the WAMC office if you are unable to attend the bib collection prior to Thursday before the event. A friend of family member is also allowed to collect your bib on your behalf.
No. On the day entries are not accepted for major event, unless stated otherwise on the official event page/event guide.
No refunds are given for WAMC events, if you wish to change your event entry into another event (in the year) or pass your registration to another participant you must let the WAMC office know as soon as possible. No changes will be accepted after 12:00pm (midday) on the Thursday before the event.
If you wish to change the distance you have entered, please notify the WAMC office by 12:00pm (midday), on the Thursday before the event to allow enough time for processing. No distance changes shall be accepted after this date.
If you wish to change the distance you have entered, please contact WAMC.
There will be a bag drop at the start/finish area. Whilst all care will be taken to ensure security of your belongings, we cannot take responsibility for lost or stolen goods.
If you cannot get into WA to attend the event due to government restrictions, please contact WAMC.
All participants for Marathon's must be 18 years or older on the day of the event. All participants for Half Marathons must be 16 years or older on the day of the event.
Prams are permitted in most WAMC events, but we kindly request that they start at the rear of the pack or last wave. Please note that some trail runs may not be suitable for prams. If you have any questions or concerns, feel free to contact us.
Yes. If you are participating in the event - even if it's to support your child/ren - you must register for the event. By registering, participants are covered under the Event's Terms & Conditions.
Club Events
If you are at an event with no timing chip, please see the registration desk and they will allocate you a temporary bib for that event.
Yes. You can enter on the day of a club event up to 30 minutes before race start time.
No refunds are given for WAMC events, if you wish to change your event entry into another event (in the year) or pass your registration to another participant you must let the WAMC office know as soon as possible. No changes will be accepted after 12:00pm (midday) on the Thursday before the event.
Please advise the office of any distance changes prior to 12:00pm (midday) on the Friday before the event. Should you miss this cut off, please see the Race Director or Timing Manager on the morning of the event no later than 30 minutes before race start.
Please advise the office of any registration changes prior to 12:00pm (midday) on the Friday before the event. Should you miss this cut off, please see the Race Director or Timing Manager on the morning of the event no later than 30 minutes before race start.
Bag drop is available at all WAMC events at the main event hub. Whilst all care will be taken to ensure security of your belongings, we cannot take responsibility for lost or stolen goods.
Prams are permitted in most WAMC events, but we kindly request that they start at the rear of the pack or last wave. Please note that some trail runs may not be suitable for prams. If you have any questions or concerns, feel free to contact us.
Yes. If you are participating in the event - even if it's to support your child/ren - you must register for the event. By registering, participants are covered under the Event's Terms & Conditions.
Volunteering
You should contact the Volunteer Coordinator directly. Their number will be on the email that is sent out to you. They will then be able to allocate that position to someone else.
Simply log in to your WAMC account and update your volunteering preferences on the my membership page. If you are unable to do this, you can also contact the WAMC office.
By either clicking on our event website WAMC Programme choose the event that you would like to volunteer, click on volunteer. Or contact WAMC.
Definitely! We are very family orientated and love to see families spending time together, whilst helping the club.
Membership
If you wish to upgrade your membership from an individual to family, please contact the WAMC office and they will organise this for you.
If you lose your running chip or cloth bib, please contact the WAMC office to order a new chip. Replacement chips cost $15.00
Merchandise
You can order WAMC merchandise through our online store or purchase items in person at select WAMC events.
Yes, we accept both domestic (Australian) and international orders through our online store.
Our website displays current stock availability. If an item is marked as "out of stock," you can contact us to inquire about future availability.
No, our online stock is separate from our in-person event inventory. Items showing as out of stock online may still be available at events.
Yes, we accept major credit cards including Visa and Mastercard for online purchases through our secure payment system. Please note that additional card processing fees may apply to certain transactions.
Yes, all online transactions are processed through a secure payment gateway that encrypts your credit card information.
No, we do not store your credit card details. Your payment information is securely processed by our payment provider.
If your payment is declined, please verify your card details and try again. If problems persist, contact your bank or use an alternative payment method.
You can choose to pick up your order at the WAMC office or have it posted to your address via Australia Post for a flat fee.
We charge a flat shipping fee for all orders sent via Australia Post. The exact fee will be displayed during checkout.
Domestic orders typically arrive within 5-10 business days. International shipping times vary depending on destination.
Returns and exchanges are handled offline. Please contact WAMC directly to arrange a return or exchange.
All returned items must be in saleable condition. The final decision on return eligibility is at the discretion of WAMC.
Contact WAMC directly by email or phone. Our team will guide you through the process.
Yes, select WAMC events will have merchandise available for purchase. Check our event calendar for details.
We accept both cash and card payments at our in-person merchandise stalls.
Further info
Can't find the answer to your question? Contact WAMC.